Expectations | 5500PrepPro | Excellent Customer Service, Knowledge

Excellent Customer Service

Because we know that as a customer, you have a choice of where you have your 5500s prepared, our number one priority is your satisfaction. We have a relentless commitment to meeting and exceeding our customers’ expectations regarding product and service quality. We determine each customer’s need by asking the right questions to provide the appropriate solution. We are continuously concerned for our client preferences, staff accountability to clients, and respect for the rights of our clients. We strive to make the entire process seamless but should we ever fall short of your expectations, we strongly encourage that you contact us immediately. Your satisfaction is guaranteed.

Up-to-Date Knowledge

Knowledge is a familiarity with someone or something, which can include facts, information, descriptions, or skills acquired through experience or education. At 5500PrepPro we have extensive knowledge of ERISA laws and compliance requirements which translates into keeping you and your plans in compliance with the IRS and DOL.

Experienced Professional

Experience is being skilled or knowledgeable as a result of actively participating in an activity. Having filed thousands of Form 5500s over the course of 25 years has afforded 5500PrepPro to gain the experience necessary to assist clients with their filings.

“Books deliver information so that experience has a chance to exercise creativity.” – Richard Diaz.

Strong Client Relationships

Your relationship with us is of paramount importance. We strive to establish a connection with you by understanding that different situations call for different actions. Because your needs come first, we want to understand your business needs through clear, concise communication and listening to what you have to say. We don’t ask that you understand our business but we certainly want to know and understand yours. Once the project is completed, we are still here for you to ask questions and receive timely answers, feedback and updates. Our objective is to provide top-notch results, anything else is unacceptable.

“The most important thing in communication is to hear what isn’t being said.” – Peter F. Drucker

Information on 5500PrepPro's website is published as general informational sources. Information and articles are general in nature and are not intended to constitute legal or tax advice in any particular matter. Transmission of this information does not create an attorney-client relationship. 5500PrepPro, LLC is not a law firm and is not giving legal or tax advice. It does not warrant and is not responsible for errors or omission in the content of its website. ERISA is a complicated and confusing law which requires review and updating by qualified ERISA compliance professionals.