EFAST2 Helpline: If you need help completing the 2013 Form 5500 or Form 5500-SF or have related questions, call the toll-free EFAST2 Help Line at 866-463-3278, Monday through Friday from 8 a.m. to 8 p.m., EST. You can also access the EFAST2 website 24 hours a day, 7 days a week.